Summers Plumbing Heating & Cooling - Franklin
  • Franklin, IN, USA
  • $33,000 - $42,000
  • Salary
  • Full Time

Bonuses, medical, dental, vision, a company-matched 401(k) plan, company-paid life insurance, STD, LTD, as well as paid vacation!

Summers Plumbing Heating and Cooling is searching to fill a full-time office position of Dispatching HVAC & Plumbing Services to our clients in Franklin, IN. Working a schedule of Monday through Friday, 7:00 am - 5:00 pm, this dispatch position pays a highly-competitive yearly wage of $33,000 -$42,000, depending on skills and experience. We also offer our dispatchers excellent benefits including bonuses, medical, dental, vision, a company-matched 401(k) plan, company-paid life insurance, STD, LTD, as well as paid vacation.

Does an exciting position in customer service sound like the career choice for you? Do you prefer to work in a fast-paced office atmosphere where the excitement is contagious and continuous? Do your customer service skills create loyal and happy clients? If you are driven by opportunities to organize, happy clients, and feelings of accomplishment, this is the dispatcher position for you! Apply today!



Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!



While dispatching HVAC & Plumbing services, your demeanor is friendly and confident. You easily converse with clients on the phone and dispatch calls to technicians. Your primary goal when dispatching is to ensure ultimate scheduling efficiency. Working hard to ensure that customer service expectations are not only met but exceeded, you maximize technicians' time and mileage.

The majority of your workday is spent in the office either on the phone or computer where you thrive in a fast-paced office environment. You inform clients of arrival times or any potential delays via phone communication. You happily adjust for any rescheduling needs as conflicts arise. You eagerly organize the days and weeks ahead to maintain consistency and balance for all involved. Company success is due in part to your skills and abilities. You love what you do!



  • 3 years' dispatch experience in plumbing/HVAC
  • Strong verbal and written communication skills
  • Able to prioritize and multi-task

Are you professional, dependable, and detail-oriented? Can you prioritize your day for maximum efficiency? Do you have superb customer service skills? Is both your verbal and written communication amazing? If we just described you, please fill out our initial 3-minute, mobile-friendly application and get ready to begin dispatching HVAC & Plumbing services today!


Location: 46131

Summers Plumbing Heating & Cooling - Franklin
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